STORY

Among the gifts given to me by the department head tonight, one of them is a photo book. In addition to my department colleagues’ messages and gratitude to me, there are also some training photos I took in Singapore, Southeast Asia and Germany from 2014 onwards. Now in retrospect, I did a lot of cross-field training, including product, sales, after-sales service, customer care, inter-departmental communication workshops within the company, and the current corporate mindfulness, which has not only helped the participants in my training, colleagues in the company, but also have made me grow a lot. I found that there was a photo of me meditating in the office. It turned out to be a photo taken by my department head when I was not paying attention. I am very grateful to him. The strong support of the company has allowed me to give full play to my training expertise and the training topics I have always wanted to do in the past six years

 

Michael

From Woodlands, Singapore 20201211

 

I remember that many years ago, my supervisor needed to participate in the assessment of the company's global managers. This is not only an honor for personal work performance, but also the company's affirmation of his personal leadership and management ability. He specially invited me to his preparation and I am also grateful for his appreciation and provided one of the themes in my leadership course, which is the training-related experience of how the supervisor meets with colleagues for his reference, and he also passed the test with his own efforts. He also specially introduced me to another manager colleague from Germany stationed in Singapore from other departments and hoped I could also give him some advice. When we met, this colleague asked me about the procedural structure of meetings with subordinates. I suggest that before he enters the meeting theme, he can chat first to ease the tension between each other, and then slowly cut into the theme, gradually leading the conversation to the pre-set goal of the meeting, but the most important key is that the supervisor knows to avoid preconceived ideas and stick to his own opinions. Use the "name" of communication to force or reason with subordinate and how to control the quality of the meeting also involves the quality of the questions raised by the supervisor. Just like holding the steering wheel while driving, manager must know how to steer the conversation. Finally. I am also very happy that this German colleague also passed the test and was transferred back to the headquarters of the German corporate group

 

Michael

From Taoyuan, Taiwan 20210320